Everything we do has a story in it. I look at my organization’s activities a little differently now. Even the simple things like giving someone a hot meal, or just making sure they have warm clothing, or harm reduction supplies. Kindness, a smiling face, an empathetic ear. We do all those things and each one has a story.
We can’t directly photograph or share direct stories about the people we serve at the shelter as they are under our protective care. So, we must be very careful in how we share images and stories on social media. The course has given me a lot to think about with regards to finding the story in the little things.
My organization is a public health facility, and we assist people with detox and addiction support. We have case workers that help people find transitional housing and access the other supports they need. Staff can share some stories about their work within those same guidelines of confidentiality for the people we serve. When we communicate about our professional work, we need to have a professional style.