GoPro cameras capture great quality footage, offering up to 4K resolution and up to 120 frames per second. They are small, easily wearable, and almost indestructible.
GoPro has a huge presence in social media outlets, not only its videos on YouTube go viral in minutes but their Twitter and especially Facebook accounts are filled with fans and followers that love and respect the brand. GoPro’s Facebook account has almost 8 million “likes” and over 1 million Twitter. The GoPro YouTube channel has a little under 3 million subscribers and over 625,000,000 video views, comprised of sports fans, thrill seekers, photography buffs and just about anyone with a social media account. Sharing is everything for this kind of content. Those numbers are important for the success of GoPro’s digital marketing strategy. By posting engaging content on a regular basis, the company is able to demonstrate value in becoming a subscriber.
On top of that, GoPro systematically goes through the viewer comments on YouTube and answers any product questions that come up. In other words, GoPro is using YouTube as an active system of customer and prospect engagement all while on Social Media.
One of the factors that has contributed to the Facebook success is how close they are with their customers, not only do they provide a sense of community for those with a GoPro, but at the same time provide a huge platform for user to share their content, which in return transforms into free advertising. On the website and on their Facebook, GoPro offers daily giveaways of everything they make to a lucky draw winner, all that is required to enter is an email address and minimal personal information. Strategies like this ensure that the customer has a positive view of the brand and most importantly keeps the customer coming back to constantly check on content and on new products being offered, not to mention the word of mouth awareness generated by campaigns like this.
While companies trying and compete with the revolutionary GoPro camera are spending thousands of dollars on commercials and print ads , GoPros Social Media presence had made them a billion dollar company.