As a conscientious shopper, I find myself turning more and more to online reviews when I am looking to purchase big-ticket items like vacations and cars however since the pandemic even the smallest item like dining out has become a “special occasion”. My go-to for reviews typically are google or trip advisor https://www.tripadvisor.ca/. Reading reviews, I take into consideration all opinions and come to my own conclusion based on responses and I have had good success in making decisions based on what I have read. Five years ago I booked my first all-inclusive trip to Mexico and since this was a new experience I decided to look online at reviews. During my research, I found a resort that really appealed to me and the majority of the reviews were terrific. The resort had a good online presence with a well-put-together website and an interactive Facebook page that I followed. In the end, https://www.eldoradosparesorts.com/ lived up to everything I read and I loved it so much that returned 3 years later.
Since I have found online reviews successful, I have started to write reviews to assist others when they are looking to invest their money. I typically like to comment on exceptional customer service as I feel this can really make a difference in an experience, a restaurant can have good food however if you combine it with fantastic customer service and it will make the world of difference. This past weekend we dined out at a restaurant we had been to once before. This time our meal was just as incredible and our waiter was exceptional, one of the best if not the best service I have experienced. I felt he was defiantly share-worthy and so I wrote my review on travel advisor;
Harbour 60 Toronto
648 reviews#117 of 5,528 Restaurants in Toronto$$$$AmericanSteakhouseCanadian
60 Harbour St, Toronto, Ontario M5J 1B7 Canada+1 416-777-2111Website+ Add hours
Service was exceptional and the food delicious
Enjoyed a wonderful valentines dinner. This was our second visit and it does not disappoint. Alex our waiter is the perfect example of exceptional customer service. The flowers were stunning and set the mood for a romantic meal. Sea Bass melts in your mouth and is full of flavor. Coconut pie was the piece de resistance!
Date of visit: February 2022
During my research regarding Trip Advisor, I did find concerns about fake reviews, which didn’t surprise me due to the fact that competitors and disgruntled former employees can use hurtful comments for their own vengeful purpose. I have come to my own conclusion, that reading a number of reviews will eventually reveal a common thread, whether it is positive or negative and this will assist me in making the right decision. Based on my experiences thus far, none of my choices have disappointed me.
Do you look to reviews when making a purchase whether big or small? Have you written a review yourself?
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