The world of social media is changing every minute and it is hard not to get overwhelmed. With advances in technology and a new trend appearing what feels like every second, it is impossible for a business – big and small – to keep track. Luckily I have found a few helpful tools that I think any small business should adapt into their social media kit.
#1 Google Alerts
Google Alerts is a very important tool and should be used far and wide. Google Alerts sends new information on specific topics, keywords, trends or ideas, straight to you. I utilize this wonderful free service through the use of a RSS reader, specifically Feeder. I spent some time coming up with and researching keywords that are specific to my business, such as competitors, specific market keywords, and words directly used on my website. I then put these individual words into Google Alerts, and copy the link to my Feeder account. On Feeder, I have now created a dashboard that I can monitor all new Alerts on these predetermined keywords.
Why is Google Alerts Superior?
To start, Google Alerts and RSS feeders like Feeder, are completely free. You have access to all the trends, new ideas, and feedback, without having to pay a cent. Does it get better than that? Of course! Google Alerts is powered by Google, the largest search engine. They can provide the best, most up to date information that can ultimately help any business. The greatest factor about Google Alerts, is the ability to control how often these reports come in. I personally get overwhelmed very quickly when monitoring. Google Alerts helps to cycle this overwhelming information.
#2 Brand 24
Brand 24 is an awesome tool for brand listening and monitoring. Brand 24 gives users instant access to their brand mentions across all aspects of the internet. Brand 24 collects information from blogs, social networks, news, and even podcasts and videos. This information is then collected and gives you an overall breakdown on numbers of mentions, where they come from and whether they are positive or negative.
Why is Brand 24 Superior?
Brand 24 has been the easiest listening tool I have come across. The user friendly dashboard, makes the entire task easier and stress-free. I absolutely love the fact that mentions can be placed into positive, negative or neutral categories. This feature makes the task of listening and responding simpler and easier to do.
Best Sources of News
The world is constantly changing, and keeping up with the news is harder and harder to do. Gone are the days where you can sit down to watch the news at 6pm and hear the days stories. How do I stay up to date, especially when it comes to my business?
#1 Twitter
Yes, we all know Twitter is a wealth of information, but did you know how great it is for businesses? Twitter has adapted so many tools for business to stay up to date on the newest trends, news and mentions that are business specific. I love Twitter to gain insight on newest social trends, as Twitter is always the first to share the information.
#2 Buzzfeed
BuzzFeed gets a lot of hate for not being a proper news source, but I would argue against that. BuzzFeed has become one of the biggest online genuine news sources in such a short time. They cater towards Generation Z and Millennials with the use of pictures, and short snips of the news. I find BuzzFeed extremely helpful when looking for and staying on top of trends and news. As they are geared towards my business’ ideal market, their news is best suited for me. Their reports are also straight to the point and short – the best for absorbing lots (and I mean lots!) of useful information!
Social media shouldn’t have to be scary for any business. Staying on top of current news and trends can push you further, set you apart and keep you successful. Try out these tools to see where socials can take your business!
Am I missing something? Do you know a social tool that I should be using? Let me know!
-Becca