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Dermalogica is a skin care company. It isn’t a beauty product. It isn’t makeup. It is all about Skin care. I picked this product, because I use it. I was having a face massage at a salon, when I told the girl my main issue, she gave me some free Dermalogica samples to try. I was hooked! The company has their marketing campaign down to a science. They love giving away samples of their product because they know the product works. I love this line on the main page of their website, “We’re not pretty, or beautiful, or pampering, or luxury. We’re far too interested in guiding you to a new level of health fitness!” I ordered one product from their website, and I picked 6 new free samples of other products to try.
Dermalogica also understands social media. If you log onto their facebook page, you can learn all about their products. You see women that work there actually using the product. You can see first hand what their cleansing routine is and what products they use. They practice what they sell. No touch ups, no filters. Just basic skin care.
They are on Twitter. Of course, who isn’t? Again, you get real testimonials from real users. Dermalogica is all about skin care, and less about covering up your face with makeup. I also love their catchy phrases. “A Dermalogica product a day keeps your fear of rollercoasters at bay. #CanadasWonderland. It also gives you excellent skin but that doesn’t rhyme!” It made me laugh.
In 2017 Dermalogica ran a global campaign #MyFaceMyStory. This campaign is all about encouraging women to understand their skin better. I love this company. Read about the campaign here. And see for yourself why I love this product and this company. They are also on Youtube, and Instagram. They have recently launched their newest campaign #skindividual, highlighting new products. They have teamed up with TV and social media personality Georgia ‘Toff’ Toffolo. Their aim is to reduce the stigma around acne and how to achieve the healthiest skin at any age.
Photo courtesy of Dermalogica website
On the flip side, I had a harder time coming up with a company that doesn’t manage their social media well. I mean when you think about it, I only know about companies that do their advertising and social media well. How else would I know about them? I looked at Tim Hortons, CarStar, and many more companies. Most companies in todays marketing world need to figure out social media. So who did I find? Well….
TG.co is a local (Kingston)Hair Studio. I know about this company because my daughter used to work there. They are actually a great studio with awesome hair stylists and modern ideas. Their issue is that they haven’t quite grasped the necessity of social media marketing. Which is unfortunate because they are a very talented crew. Hair salons have a lot of competition and they need marketing to gain an edge. They have no website. They do have a Facebook page, but it isn’t updated very often. They don’t have any other social media site that I can find. No Twitter, no Instagram, nothing.
This company would benefit from a social media strategy. I would design it around highlighting the local talent. Currently they are using word of mouth, (which is great) but they could do so much more. Using an app like Instagram would be an amazing tool for a local hair salon. I would start a campaign highlighting each artist and what they specialize in. They are great with popular trends like balayage. (Hair painted technique to give a blended rooted effect.) They should showcase this talent with Instagram and snapchat. This is where the younger social media users hang. Posting pictures of their clients on their social media sights is free advertising!
Their Facebook Page needs to highlight their talents as well. Using the same type of effect as with Instagram, Facebook could be their go to app for older clients who use it. Who doesn’t like to show off their new doo?
Also, Facebook offers paid advertising. It is cheaper than most other marketing. It also allows you to use targeted ads so you are getting your advertising money well spent!
Picture courtesy of lovethispic.com
So what about you? Any ideas to add to the list? Is Instagram and Snapchat the way into young client’s social media senses? Any other apps you would suggest?