COM0014 – Blog #6: Do People Know Your Story?

After reading the article by John Janstch, I wanted to focus on the first question he has in the article. Obviously, the question is, “How to find your story,” but, I want to tell my story on how I can find my “Who am I story.” John mentions a tip, if you were to get into an elevator and meet your ideal audience, what would you tell them? I feel like the more common practice for this nowadays would be in an Uber. I like using this phrase instead as it usually comes with more of a neutral approach. When I think of elevator “pitch.” I am thinking of a business opportunity, heading up to my floor where I work, something a little more professional. If I was just heading up an elevator to my condo, I wouldn’t entertain that sort of conversation. That’s my opinion.

Who am I? What do I do?

My Name is Tyler McLean, I am a case manager for an executive service team in a company I do not feel the need to disclose. I am someone who takes pride in my work. But I’d be a robot if I talked about my work and not myself. My job does not define me. I’m sure it has altered my everyday life and how I value it. But it does not consume me. I am a caring, respectful, athletic, and intelligent guy who wants to make a change for the better in this lifetime. I grew up being the captain of various sports teams, setting examples and encouraging others to become better selves every day. Nowadays, sports are not a part of my everyday routine, but I apply everything that it taught me and transfer it into my workplace. But what do I do? I handle presidential-level escalations amongst a floor of many others and our goal is to bring customer loyalty and satisfaction to the call at the end of the day. Whether that takes one call or 15. No matter how long it takes us, we need to ensure satisfaction. It doesn’t sound too hard, does it? That’s what I thought. Now some cases are a walk in the park and I know my approach from start to finish. Others. no no no! They give you curveballs and left turns. It is good to say this job gives me learning opportunities daily.

This is nothing special in the grand scheme of things but as a new young person exploring the world of a career. I am definitely pathing my path into what I want to do. What about you? Who are you?