Fighting an “Infodemic” on Social Media
“We’re not just fighting an epidemic; we’re fighting an infodemic. Fake news spreads faster and more easily than this virus, and is just as dangerous.”
Tedros Adhanom Ghebreyesus, World Health Organization Director-General spoke these words on Februay 15, 2020 at the Munich Security Conference, a month prior to COVID-19 being declared a pandemic. At the time, COVID-19 was considered a PHEIC (Public Health Emergency of International Concern) with China having 66,000 Coronavirus cases and only 505 cases in the rest of the world. He praised China for buying the world time to prepare but warned the international community about the looming threat to healthcare workers, access to personal protective equipment, the havoc this virus could cause on health systems and how rumours would hamper response. To counter the spread of COVID-19 misinformation, the World Health Organization turned to assistance from social media companies.
News reports about COVID-19 bombards us every day, adding to anxiety that we may already be experiencing due to isolation. Social Media is a great tool for connecting people during this crisis, but as mentioned in a previous post, the threat of sharing misinformation can be just as dangerous.
Along with donating millions of dollars to health and economic relief efforts, companies like Facebook, Twitter and Google, among others, are investing in the news industry and in fact-checking. The result is a crackdown to remove false or misleading information about COVID-19 on their apps. Links to false cures and hoaxes have been (or are in the process of being) blocked. Instead, platforms are providing valuable and accurate information to their customers (click on the links for more information):
- Google users will find information on education and prevention and redirects to the local resources
- Along with offering content from experts and support groups, Reddit has bookmarked a list of free ebooks and audiobooks for those in isolation
- Both Microsoft and LinkedIN offer support for remote learning and working
- YouTube is producing video health panels as part of their #StayHome campaign
- Facebook‘s newly launched Community Help forum is for people to find or share support in their community (a grassroots neighbours-helping-neighbours initiative)
As Dr. Ghebreyesus concluded in that speech, “In our fractured and divided world, health is one of the few areas in which international cooperation offers the opportunity for countries to work together for a common cause. This is a time for facts, not fear. This is a time for rationality, not rumours. This is a time for solidarity, not stigma.”
Pick a social media platform of your choice, search for the COVID-19 content posted by its staff and share this information with a friend or on your timeline. #AllinThisTogether #StayAtHome #StaySafe
Facebook Hoax, Lies and Videotape. How @Facebook and other social media are fighting the COVID-19 ‘infodemic’. Read more at https://bit.ly/2JFT4oR
Twitter Hoax, Lies and Videotape. How @Twitter is fighting the #COVID19 ‘infodemic’. Read more at https://bit.ly/2JFT4oR #FakeNews