What is #communication? Is it important or critical? How does it #influence and affect the community, society, or just your own daily lives? What are some of the means and tools that help us navigate and socialize with each other … in our real or virtual world?
We communicate everyday in the real/physical world, communication is critical to all #relationship building: business and personal. Communication can make or break a business deal, strengthen or break a marriage/relationship, and even start or cease a war. Communication will sway and call people to actions, good or bad, depending on its messages and its intended audiences.
Many people nowadays have Master and even PhD degree in Communication, I was at awe, impress, and even intimidate at their accomplishments. I learned my communication skills through various means during my college years, through my professional certification, and working many years of experience, as IT consultant and financial advisor, for different clients/firms, and through various volunteer community works:
- Psychology 101
- Marketing 101
- #Toastmaster International certification (http://www.toastmasters.org)
- #Project Management certification #PMP (https://www.pmi.org/certifications/types/project-management-pmp)
- School of Hard Knocks … success and failure of “relationships”
Together they taught me that communication:
- Is a two-way street
- Must have a sender and receiver
- Must listen more than you talk to be effective, but you must engage with the other person/people
- Up to 90% non-verbal, 10% verbal: Eyes, facial expressions, gestures, postures, voice (tones, pitches, volume)
- 80% perception, 20% reality
- 4P strategy: product, price, place, people; 5th P is promotion
Some of these are also summarized at https://www.skillsyouneed.com/ips/what-is-communication.html, Skill You Need Ltd., 2011-2018.
What does communication have to do with #social media? A lot. I find that communication in real world of networking, public speaking, and social events translates, not only one-to-one, but directly to social media in the cyberspace. If you can communicate with the person in real life, then you can do so easier in the virtual world; however, social media disabled all non-verbal communication and only simulated verbal communication through written and real-time online interactive skills. Therefore, the social media written communication skills need to be far more superior and you need to know how to use emoji icons, insert graphics/image/photos and punctuation marks correctly to illustrative/elaborate the written conversation effectively. The danger in that is most people do it improperly or inadequately, and therefore it causes misunderstand and potentially ruining relationship.
In summary, social media is a virtual communication and interaction without verbal or non-verbal means; it is an online interactively writing communication unless we are using video conferencing/chat. Social media initially intended for personal and social interaction with simple texting messaging only; however, it became a mainstream tool for many businesses as well nowadays, because it is a very cost-effective marketing, public relationship and communication tools for smaller business. Even #traditional media are complementing its mainstream operation with these social media mediums. On the personal side, it opened the world to us and drew us closer in term of geographical location; however, it distanced us more from each other to the people close to us, from the people who may matter more, such as our immediate family or close friends.
So how do you think social media is influencing and affecting our lives? Do you think it enhance or disable our communication? Does social media bring us closer and enrich our lives?
Please share your thoughts.