Many companies are doing this and I am happy to see this but there are many out there who are not. Some companies don’t even participate online at all so it maybe hard for today audience to appeal to it through social media. Weather its a farming business, or a small time pet shop, social media can actually get you more attention then many people realize.
So, what do you do? Your a small business starting out and have no clue what to do. Well for starters, I would say make yourself familiar with social media sites like Facebook, Twitter, etc. You can start small by having your friends promote you via word of mouth, or hire someone who is good at creating ads online and post it over your social media. When you begin getting some attention now, you should be replying to customer feedback and questions. Many people maybe have questions to ask you about what you are promoting or any specials you may or may not be offering. I think it will be best to do this because if you keep it professional you can get even more attention as word of mouth is like a spark to a wild fire, once it starts it can spread far and fast.
As time goes on and you start getting more attention you can make more ads on other sites, You can maybe even get services like google ads or whatnot. This is a big step to do as it may or may not work, judging by what your ad depicts, make sure the ad is clean and tells you exactly what you need to say and has appropriate imaginary. This can get you many people coming to you to do business and you must be continuing what you started with, keep professional and clean, and keep a positive image of your company. People with complaints are unavoidable online, if people have complaints, reply to them the best you can remain polite and if there is something within a reasonable boundary you can maybe take there advice and change things around in your company.
There is many things to do, and keep a good image. You want to keep your customers to think “hey, this is a good company, they care about there customers and are polite.” Always post updates when you can on stuff and any specials, specials can bring in a flood of many customers, because everyone is looking for a good deal. I can say I always look for a god deal too, if there a sale I always see more people there then regular and that means the company can make more money. If they promote this special or sale, this can bring in people. But remember to keep it truthful because people don’t like being lied to. Put it to consideration if your like a chain of stores, only afew stores are offering this deal or only one of them, make sure to specify it because you dont want people getting mad going to there local store in your chain, only to find out at the last minute it didn’t apply to them. Be detailed about posts, I cant stress how much that can really effect your customers. You want your customers happy and satisfied and make sure they are informed of things like this.
This is the basics on how to get attention and to maintain that attention and I am sure there are many other ways how they can get attention like holding contests online and whatnot. I like when a company does this because it gives you something to do like if there is a contest, the prize could be like a giftcard or free meal for a spasific time. This can be good and get people flocking to get in on the action. I like to see if anyone else has any ideas what a company can do that can give them lots of attention in a good way and not a bad way. Thank you for reading